Delivery

Vivace Espresso currently offers online purchasing for delivery throughout New Zealand.

All prices are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST).

General freight charges

There will be a freight charge to the customer (unless otherwise stated upon checkout), dependent on item and distance.

This charge is calculated and added to the cart total upon proceeding to the checkout screen, also in New Zealand Dollars (NZD).

Vivace Espresso offer free freight on all orders of $40 NZD and over to urban addresses. This does not include freight to rural addresses, which will be calculated at checkout. 

Returns Policy and Procedure

Should a product be faulty we would be happy to offer your choice of the following: An exchange or a replacement product or a refund.

Conditions

Items must be returned in original condition to the place of purchase.
If purchased online the items must be returned to the roastery, 474 Tuam St, Christchurch.
Items must be returned within a 7 day period.
Proof of purchase must be provided.
Vivace Espresso will not be responsible for any additional freight costs.

If a product is not suitable Vivace Espresso reserves the right to accept or decline a request for an exchange or refund.